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Oregon 450t has lost its topo maps
Posted: 29 May 13 2:35 pm
by Agent Basil
On Saturday, whilst using the Oregon, it reset itself to factory settings. I had to recalibrate it, change all the settings back to metric etc but now when ever switching on, I get a "CAN'T UNLOCK MAPS" message and I no longer have access to the topographic maps. Have tried reseting to factory defaults again but no change. Have sent off an equiry to Garmin support but has the brain trust ever come across thsi before ?
Re: Oregon 450t has lost its topo maps
Posted: 29 May 13 3:45 pm
by mtrax
sounds bad, I thought the maps are based on your Unit# which shouldn't change when you factory reset.
Re: Oregon 450t has lost its topo maps
Posted: 29 May 13 3:46 pm
by Agent Basil
Yeah, they are not on a SD card so I'm hoping there is some sort of trick
Re: Oregon 450t has lost its topo maps
Posted: 29 May 13 4:46 pm
by Hoojar
I had a Garmin device (StreetPilot c510) that 'lost' its maps at one stage. I called Garmin (sadly had to wait online for a LONG time) and they emailed me a very small file (<1mb) to put into a directory, and all was restored. Hopefully your story is just as favourable!
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 4:55 pm
by Agent Basil
Garmin winning no friends from me at this stage. I logged a help request with them. Just an auto response saying we will get to it shortly. Then nothing. I posted on the Garmin Connect Facebook page with the same query wondering when I would hear from them. I got a response within a couple of hours suggesting that I mail their SocialMedia address with the query so I did...........and still no response. As I just said on their Facebook Page, there is no point in having a Facebook page if all they ever get is people posted about how disappointed they are with Garmin support.
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 4:57 pm
by mtrax
btw you can always load up the shonky topos in the meanwhile.. they are free
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 5:11 pm
by Agent Basil
I was thinking, I have topo maps on BaseCamp - I wonder whether I can upload from there?
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 5:28 pm
by mtrax
Agent Basil wrote:I was thinking, I have topo maps on BaseCamp - I wonder whether I can upload from there?
yes you can as long as they are unlocked or enabled for your unit, use MapInstall to load them
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 5:40 pm
by Agent Basil
It tells me there is not enough room for me to install Aus & Nz Topo V3 because V2 takes up most of the room but it won't let me uninstall V2. and yes, I've tried turning it off and back on again
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 5:47 pm
by mtrax
Agent Basil wrote:It tells me there is not enough room for me to install Aus & Nz Topo V3 because V2 takes up most of the room but it won't let me uninstall V2. and yes, I've tried turning it off and back on again
Try a partial install
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 6:46 pm
by Agent Basil
Partial install worked.....as long as I don't want to go trekking in the Simpson soon.
I will still pester Garmin for a fix. Thanks for your help!
Re: Oregon 450t has lost its topo maps
Posted: 05 June 13 11:41 pm
by Skippy
Why do you need Topov2 when you have topo v3 , i thought v3 would have overwritten v2 if it was an upgrade
Re: Oregon 450t has lost its topo maps
Posted: 06 June 13 8:18 am
by Agent Basil
Topo 3 came with my purchase of BaseCamp but topo 2 looks like it is hard wired into the GPS and can't be deleted, even if it doesn't work