Report dragonZone issues / problems here

A place to talk about the Geocaching Australia dragonZone and other games
DEZ055
2300 or more caches found
2300 or more caches found
Posts: 1
Joined: 07 February 19 2:54 pm
Location: Railton

Re: Report dragonZone issues / problems here

Post by DEZ055 » 17 November 21 8:19 am

Hi is there anyway to stop the stickers counting towards your DZ Bag?
They take up unnecessary room that could be used for other items.

Also is there a way to trade them back for research materials or a way to remove them from your bag without having to put them on a cache?

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caughtatwork
Posts: 17015
Joined: 17 May 04 12:11 pm
Location: Melbourne
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Re: Report dragonZone issues / problems here

Post by caughtatwork » 17 November 21 8:38 am

You an delete stickers if you don't want them. The bin icon went missing, but is now back and you should see it next to each item you can delete.

The reason we have them as a countable item in your bag is to encourage you to use them else you'll end up with 1,000's. So really the easiest way to lower your count is to stick them on a cache (or delete them :( )

Sol de Lune
Posts: 1943
Joined: 09 December 07 7:08 pm
Location: Lucas, Ballarat Victoria

Re: Report dragonZone issues / problems here

Post by Sol de Lune » 08 February 22 9:10 am

Have we had any amalgamation of dragonZones in NSW? I certainly didn't think so and I couldn't see any changes therefore I'm guessing not, so this may be a problem/bug...

While looking at dZ on Friday 4 Feb and according to my dZ trophy page, I still needed to find one dragonZone in NSW to qualify for the NSW Statesman trophy. However, according to my dragonZone Area Challenge map for NSW, I still needed 5. My own records also show I still needed 5 to qualify for the trophy. The map still currently shows I need 5. These 5 are:

Unincorporated NSW,
Broken Hill,
Central Darling,
Dungog, and
Gloucester.

Then on Saturday 5 Feb I noticed my dZ points balance had increase significantly and upon checking found I had been awarded the NSW Statesman trophy. I haven't been to any of those dZ in the recent past and certainly haven't logged any finds in them. I have found caches in 2 of them - Unincorporated NSW and Broken Hill, however those finds were in April 2013 and before I joined the dZ game.

At this stage I don't believe I qualify for the NSW Statesman trophy, so could a check be done to see if there is a problem/bug.

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caughtatwork
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Location: Melbourne
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Re: Report dragonZone issues / problems here

Post by caughtatwork » 08 February 22 11:02 am

Moveables.

e.g. https://geocaching.com.au/cache/GA3691
It's in Dungog but you didn't find it in that zone, but it is now there (and archived).

The map likely excludes moveables whereas the Statesman ignores that restriction.

Sol de Lune
Posts: 1943
Joined: 09 December 07 7:08 pm
Location: Lucas, Ballarat Victoria

Re: Report dragonZone issues / problems here

Post by Sol de Lune » 08 February 22 11:30 am

Wow. I thought moveables were not included in any of those types of trophies.

Thanks for the heads up.

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Now_To_Morrow
3500 or more caches found
3500 or more caches found
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Location: Australia
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Re: Report dragonZone issues / problems here

Post by Now_To_Morrow » 30 August 22 6:03 pm

I'm not sure if it's because of my geo-name change or if it's been that way for a while without me noticing, but my research 'Gotta Find Em All' and '3x3 Well Rounded Cacher' things seem to have reset. I'm back to square 1. I can't remember if I had any of the 'Gotta Hide Em All' ones. I have no screen shot of what I did have so can't help there. I have no clue if I've lost research points from this reset as I'm not sure how many I had before.

I'm not worried about the loss of claims. I am only slightly concerned about losing any green/level 2 research points because they are so hard to accrue. Haha. I'm really just letting you know there is a bug somewhere in the system. If it is a name change thing, hopefully nothing or not too much else has reset/wrongly changed.

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caughtatwork
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Re: Report dragonZone issues / problems here

Post by caughtatwork » 31 August 22 9:43 am

Thanks for letting me know.

I had not updated the section where you can change your cacher name to include all of the latest tables for the games and research. They shold now be updated and everything should be as you expect.

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Now_To_Morrow
3500 or more caches found
3500 or more caches found
Posts: 715
Joined: 08 January 09 8:55 pm
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Re: Report dragonZone issues / problems here

Post by Now_To_Morrow » 31 August 22 7:06 pm

Fantastic. All looks well now.
Thank you very much.

James0116
3000 or more caches found
3000 or more caches found
Posts: 14
Joined: 22 September 20 11:11 am
Location: Adelaide, SA

Re: Report dragonZone issues / problems here

Post by James0116 » 26 April 23 1:13 pm

Issue on phones where from Home Screen if a research task icon is next to the GCA icon, you can't click it, and you need to go to another page to be able to click the link

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caughtatwork
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Re: Report dragonZone issues / problems here

Post by caughtatwork » 26 April 23 6:23 pm

I can. I have a Samsung Galaxy S22 and when I tap (today) on the Research Zone icon (spiky ball sticky thing), I go to the right page.

If you could please provide some more information such as what model and brand of phone you are using as well as which browser and version, whether it's in portrait or landscape mode, that will help diagnose if this is a wide issue or a device specific issue.

James0116
3000 or more caches found
3000 or more caches found
Posts: 14
Joined: 22 September 20 11:11 am
Location: Adelaide, SA

Re: Report dragonZone issues / problems here

Post by James0116 » 26 April 23 6:25 pm

iPhone 12 Pro, safari, latest iOS

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caughtatwork
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Re: Report dragonZone issues / problems here

Post by caughtatwork » 26 April 23 6:40 pm

Ahh, safari is the problem. Sorry, this is a known problem with Safari that does not respect the "use" parameters of our SVG (Scalar Vector Graphics) files. There is nothing we can do at this end to resolve the problem. We have done our best for most of the issues with Safari, but there are some that simply beat us.

James0116
3000 or more caches found
3000 or more caches found
Posts: 14
Joined: 22 September 20 11:11 am
Location: Adelaide, SA

Re: Report dragonZone issues / problems here

Post by James0116 » 26 April 23 6:43 pm

Thanks 😊👍

Gullivers Travels54
Posts: 19
Joined: 08 March 16 8:48 am
Location: Logan Village Queensland

Re: Report dragonZone issues / problems here

Post by Gullivers Travels54 » 30 November 23 8:45 am

Hi ,not so much a bug ,but an issue I signed in this morning to receive my 70 points which I have been collecting for some time without a brea and received nothing ,cheers Gullivers Travels54

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caughtatwork
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Re: Report dragonZone issues / problems here

Post by caughtatwork » 30 November 23 10:19 am

The database has them listed:

Daily dZPoints
Gullivers Travels54
70.00
2023-11-30
2023-11-30 08:39:4

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