Garmin Plugin - unable to install

[Tuena]

I downloaded the Garmin Plugin to my new laptop & attempted to install it but get a warning that IE must be closed down. Closed everything to the point of only having the desktop open, started the install again but got the same message - there is nothing left to be closed down & nothing attached to the laptop apart from the power cord & wireless internet access.

I then shut down the laptop, waited & then tried again with only the desktop open but no go - IE must be closed despite not being opened.

Any ideas as to what is going on & how to overcome the problem would be appreciated.

I've searched the Garmin site but nothing helpful there.

[PesceVerde]

Hi. Have you tried contacting Garmin? Could 'something' be running in the background.
Task Manager for XP: Start>Run>(type in taskmgr )>OK.

[Tuena]

Thanks for that advice. I just checked & there were two apps running - this GCA session & the Garmin Communicator Plugin installer.

I'll contact Garmin & in the meantime use the GPX function to add a cache.

I still have the old laptop so I could use it but it's as slow as a wet week.

[Lucy]

What version of Internet Explorer are you using, 64 bit or 32 bit? Garmin plugin will not work with the 64 bit version

[Tuena]

Been out & about today as you know - Rock-hopper has been the only finder so far - need to read the description (I hardly ever do) as there is a hint there.

All fixed now as despite not being able to install the plugin it decided to work anyway. Thanks to you both for your reply.