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Problems accessing GCA login with firefox

Posted: 13 July 08 10:19 pm
by Donald, Daisy and Kids
When we try to log onto the GCA website it wont allow us to whilst using firefox.

Verified everything but it just wont allow us in.

Latest version with all updates in use.

Cant even get the email password thing to work using firefox.

Posted: 13 July 08 10:34 pm
by caughtatwork
Are you getting an error?
If so, what error do you get?
If you don't get an error, can you describe the steps you are taking.

I'm using FF3 and I can get in fine.
Try deleting your cookies and the try logging in again.

Posted: 13 July 08 11:12 pm
by Richary
Yup, working here fine. I only ever use IE under protest!

Posted: 13 July 08 11:19 pm
by rhinogeo
richary wrote:Yup, working here fine. I only ever use IE under protest!
No probs here either with FF3 on both OSX & XP :wink:

Posted: 14 July 08 6:50 am
by CraigRat
The site uses cookies for session management.

Make sure in your privacy settings that geocaching.com.au is not in your cookies exception list as BLOCKED.

If you have extensions such as NoScript runing, ensure that you allow scripting from geocaching.com.au to operate correctly.

FYI: I'm using FF 3 (and all the development is tested at least by me in FF)

Posted: 14 July 08 6:58 am
by Mr Router
Set the cookies to delete at FF shutdown and dont allow third party cookies :)

Fire Fox rules

Posted: 17 July 08 7:03 pm
by If
If likes Firefox, it does seem to be friendlier and faster than ye olde IE. FF doesn't need a computer reset every couple of days to make it work again either :D
I tried to use the block cookies functionality of FF, but got fed up of having to enter individual websites as "allowed to swap cookies" everytime I went to a new webpage :?
So I just let it do whatever it wants and clear out the cookies once a week with my shredder programmes :)
On a Microsoft note though: If you set FF as your default browser, your automatic updates for MS stuff will not work unless you delve into the blocked sites menu in FireFox. Microsoft.com is automatically set as a blocked upload site in FireFox unless you change it !! 8)
So if you use FF as default, you might want to do a manual check for MS updates occasionally, before your PC starts acting up :P


well at least that's how my 'puter works

MAC users please ignore everything I just said :roll:

Posted: 02 August 08 11:03 am
by Donald, Daisy and Kids
I get an information screen which says:

Information

You have specified an incorrect or inactive username, or an invalid password.

Click Here to try again

Click Here to return to the Index


I am certain that I have used the correct password as the password works when typed exactly the same into ie.

Posted: 02 August 08 11:32 am
by Donald, Daisy and Kids
Ok, Ive cleared everything from the firefox settings, now I can log into the forums but not the Geocaching Australia website.

When trying to log in on the GCA.com.au site I get:

Sorry, that username/password isn't on file OR your account has not been activated yet.

Forgotten your password?
Reset your password here

Posted: 02 August 08 11:52 am
by dabs01
Hi All,
I had a similar problem when I first signed up and started caching. What the problem appeared to be for me was that I signed up @ the GC site. I did not know there was a GCA site.
I emailed the administrator and explained my predicament and somehow they managed to 'merge' my login so that it worked for both sites.
I am also using FF with no problems.
Maybe this is what you need to do?

Hope I've keyed this in ok as it's my first post to the forum.

dabs01

Posted: 02 August 08 12:00 pm
by CraigRat
dabs01 wrote:Hi All,
I had a similar problem when I first signed up and started caching. What the problem appeared to be for me was that I signed up @ the GC site. I did not know there was a GCA site.
I emailed the administrator and explained my predicament and somehow they managed to 'merge' my login so that it worked for both sites.
I am also using FF with no problems.
Maybe this is what you need to do?

Hope I've keyed this in ok as it's my first post to the forum.

dabs01
Their problem is different.
I am having trouble replicating it however.

Posted: 02 August 08 12:08 pm
by CraigRat
Donald, Daisy and Kids wrote:Ok, Ive cleared everything from the firefox settings, now I can log into the forums but not the Geocaching Australia website.

When trying to log in on the GCA.com.au site I get:

Sorry, that username/password isn't on file OR your account has not been activated yet.

Forgotten your password?
Reset your password here
Interestingly, you SHOULD be able to access the site, as the site uses the same authentication cookie to log you in.

Can you please log in to the forums, then go to http://geocaching.com.au/my/ and tell me if it works.

Posted: 02 August 08 1:06 pm
by Damo.
Donald Daisy and Kids had an issue with the ampersand in their original name and also signed up to GCA with different case username. Thought they got amalgamated. Would it be something to do with that?

Posted: 02 August 08 2:54 pm
by Donald, Daisy and Kids
CraigRat wrote: Can you please log in to the forums, then go to http://geocaching.com.au/my/ and tell me if it works.
Hi Craigrat, it does work from there (we can get into the forum and can see the http://geocaching.com.au/my/ page.

Posted: 02 August 08 8:16 pm
by Geof
Craigrat wrote:Interestingly, you SHOULD be able to access the site, as the site uses the same authentication cookie to log you in.
Craigrat wrote:Can you please log in to the forums, then go to http://geocaching.com.au/my/ and tell me if it works.
I just tryed that but I still have to log in when I get there even though I'm already loged in here.

I have no trouble loging in but it seems the GCA site login is unrelated to the forum login.

FF 2.0.0.16 here but I usualy use FF 1.5 something on another machine and no troubles there either.