Site stops responding

Discussion about the Geocaching Australia web site
team unicycle
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Site stops responding

Post by team unicycle » 28 May 07 11:19 am

The last week or so the gca site has become unusable for me from home, although the problem seems to have been developing for several weeks.

I find I can connect to forum.geocaching.com.au, but when I click the "View posts since last visit" link (usually the next thing I do), the site stops working. I then get no response with any browser (Firefox, lynx) nor curl or wget, or even telnet to port 80, although the tcp connection is established.

Once the problem has started, I get no response from any of the domains hosted nn the same IP address.

I can temporarily get it back by aquiring a new IP address from my ISP (Internode).

Another geocacher suggested that the shared host may be locking me out due to high resource usage, but this doesn't seem to happen from my work connection.

Is anyone else experiencing this problem? Is there anything I can do about it?

Bunya
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Post by Bunya » 28 May 07 11:27 am

I don't actually understand much beyond the first sentence, but I think my answer is "Yes" to your penultimate question. :?

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setsujoku
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Post by setsujoku » 28 May 07 1:16 pm

what uni said, as i was the one that he was discussing it with

and yep, im with internode as well, though i havent worried about rebooting the router when i have problems.

Next time i get the problem though, ill run up a terminal server session and see if the problem happens through the work internet at the same time (which isnt with internode)

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Bronze
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Post by Bronze » 28 May 07 1:33 pm

Setsujoku, have you tried using Duct tape. Might work.

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Team Wibble
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Post by Team Wibble » 28 May 07 3:42 pm

Exact same thing happening to me. I can get to the index page, but if I click on any category it times out. This only happens at home. Everything's fine at work.

I thought it was just me!

And by the way, I'm with Internode as well....

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Bronze
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Post by Bronze » 28 May 07 4:30 pm

Give it a kick in the guts. :?

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Team Falling Numerals
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Post by Team Falling Numerals » 28 May 07 4:42 pm

Bronze wrote:Give it a kick in the guts. :?
Have you handed in your assignments yet?

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setsujoku
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Post by setsujoku » 28 May 07 4:49 pm

it doesnt make sense that the first couple of pages are served up, then after that it times out. If it was a DNS problem, then it wouldnt be able to resolve the site/domain, so you would end up with nothing

Bronze, tried the tape, but i only ended up wrapping myself in it, and it took forever to unravel my way out of it :D

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zactyl
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Post by zactyl » 28 May 07 5:36 pm

This looks like it might be relevant:
http://forums.whirlpool.net.au/forum-re ... 44216.html

Damo.
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Post by Damo. » 28 May 07 7:17 pm

I haven't had any problems getting a recent posts list.
I'm with Unwired so the only problem I get with time-outs is when it's raining, or too windy... etc :roll:

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ideology
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Post by ideology » 28 May 07 10:12 pm

hmmm... it could be apache dying again
we'll take a look

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listmaker
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Post by listmaker » 28 May 07 10:16 pm

FYI, I haven't had any problems here recently, and we're with Internode too.

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Chwiliwr
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Post by Chwiliwr » 28 May 07 10:43 pm

ideology wrote:hmmm... it could be apache dying again
we'll take a look
This has been happening on and off for some time but in my case the work around is to start a new browser window (sometimes a couple of times) then continue so I have assumed that something just happens with that particular session/connection and it isn't a whole server problem.

I'm on Telstra Cable BTW.

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ideology
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Post by ideology » 29 May 07 9:44 am

two hypotheses:

1. perhaps we haven't quite nailed the resource issues on the server. we're installing some monitoring software to understand what's going on.

2. perhaps it's connection issue somewhere. if it happens again, could you please do a traceroute?

thanks for letting us know

Team_KiloSierra
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Post by Team_KiloSierra » 29 May 07 12:10 pm

I think I'm having the same problem!
Also on Internode.

Sorry I didn't see this thread before creating mine:
http://forum.geocaching.com.au/viewtopic.php?t=8205

Team Unicycle, the IP addresses you are being assigned are they in the (121.44.0.0/16) subnet by any chance?

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