GCA mobile website stopped working for me

Discussion about the Geocaching Australia web site
User avatar
ikkibrady
Posts: 80
Joined: 10 February 11 6:58 pm
Location: rosebud, victoria

GCA mobile website stopped working for me

Post by ikkibrady » 20 December 11 10:16 pm

ive been using the GCA mobile site on my iphone for a while now and it was working good enough... but suddenly its stopped. i click search nearby and nothing happens. what do i do to make it work again. ive changed nothing on my phone to make it stop working? (that i know of)
thanks

User avatar
CraigRat
850 or more found!!!
850 or more found!!!
Posts: 7015
Joined: 23 August 04 3:17 pm
Twitter: CraigRat
Facebook: http://facebook.com/CraigRat
Location: Launceston, TAS
Contact:

Re: GCA mobile website stopped working for me

Post by CraigRat » 21 December 11 6:32 am

Works ok for me.

Perhaps you have turned off your location reporting services or something?

User avatar
MtnLioness
2800 or more caches found
2800 or more caches found
Posts: 875
Joined: 12 May 09 5:50 pm
Location: Seaton, Adelaide
Contact:

Re: GCA mobile website stopped working for me

Post by MtnLioness » 21 December 11 8:23 pm

Turn phone off, detach batteries and sim, replace all and turn back on.

If that fails, see if the app needs an update

If that fails, check settings.
If all that fails, you have a problem.

User avatar
caughtatwork
Posts: 17016
Joined: 17 May 04 12:11 pm
Location: Melbourne
Contact:

Re: GCA mobile website stopped working for me

Post by caughtatwork » 21 December 11 9:39 pm

I think I know what the problem is.
Please try again when you get a moment.
All things being equal it should be working again.

User avatar
ikkibrady
Posts: 80
Joined: 10 February 11 6:58 pm
Location: rosebud, victoria

Re: GCA mobile website stopped working for me

Post by ikkibrady » 21 December 11 9:41 pm

What problem may that be?

User avatar
caughtatwork
Posts: 17016
Joined: 17 May 04 12:11 pm
Location: Melbourne
Contact:

Re: GCA mobile website stopped working for me

Post by caughtatwork » 21 December 11 9:45 pm

The problem would be at our end.

When our API went live we restricted access to stop rogue apps slurping data. We offer other ways for bulk data extraction, so we prefer those apps to use different methods.

As a result of restricting the access, I inadvertently cut off the mobile view of the caches as it wasn't a registered app.

It works for CR and I as we are admins and have permissions to everything, but testing via another account stopped access.

I think I've fixed it and tested it via a different account.

User avatar
ikkibrady
Posts: 80
Joined: 10 February 11 6:58 pm
Location: rosebud, victoria

Re: GCA mobile website stopped working for me

Post by ikkibrady » 21 December 11 9:55 pm

Awesome!!! Problem has been resolved works again. Thanks heaps I can now find those pesky :frog while out and about much easier now

User avatar
caughtatwork
Posts: 17016
Joined: 17 May 04 12:11 pm
Location: Melbourne
Contact:

Re: GCA mobile website stopped working for me

Post by caughtatwork » 21 December 11 9:57 pm

Excellent. Please always let us know if you have a problem. We're always happy to try and help.

User avatar
ikkibrady
Posts: 80
Joined: 10 February 11 6:58 pm
Location: rosebud, victoria

Re: GCA mobile website stopped working for me

Post by ikkibrady » 21 December 11 10:04 pm

Will do and much thanks for the quick and speedy fixing! Really appreciated

User avatar
Richary
8000 or more caches found
8000 or more caches found
Posts: 4189
Joined: 04 February 04 10:55 pm
Location: Waitara, Sydney

Re: GCA mobile website stopped working for me

Post by Richary » 21 December 11 11:49 pm

I'm confused - is it an Android app I can't use, or a website I can (seeing as I have an iPhone). If it's a website what's the address (checked the earlier ones mentioned but not much joy - it wouldn't let me log in).

User avatar
pjmpjm
6000 or more caches found
6000 or more caches found
Posts: 864
Joined: 09 April 10 12:35 am
Twitter: Booroobin
Location: Blue Mountains
Contact:

Re: GCA Web Site or App?

Post by pjmpjm » 22 December 11 1:30 am

Richary wrote:I'm confused - is it an Android app I can't use, or a website I can (seeing as I have an iPhone). If it's a website what's the address (checked the earlier ones mentioned but not much joy - it wouldn't let me log in).
I'd also like to know which app you're using -- or are you simply accessing the GCA web site?

Thanks.

JABs
4500 or more caches found
4500 or more caches found
Posts: 303
Joined: 04 December 07 3:52 pm
Location: SE Tasmania

Re: GCA mobile website stopped working for me

Post by JABs » 22 December 11 7:25 am

As wife of JABs yes an app I can use on my iphone would help keep him off my back

User avatar
CraigRat
850 or more found!!!
850 or more found!!!
Posts: 7015
Joined: 23 August 04 3:17 pm
Twitter: CraigRat
Facebook: http://facebook.com/CraigRat
Location: Launceston, TAS
Contact:

Re: GCA mobile website stopped working for me

Post by CraigRat » 22 December 11 7:40 am

We have an API that any iphone developer can use to access our data

We wont be writing any phone, android, wp7 or blackberry apps as we don't want the hassles that come with supporting such stuff, however we are more than happy to work with anyone interested in writing geocaching apps to use the API

so far we have MTrax's GA Cacher app on Androisd that uses the API and it works just great.


Theres a sub site at http://geocaching.com.au/mobile that can be used to VIEW cache data, logging is not working yet

You MUST allow your phones web browser to send us your location or it's as useless as a box of rocks.
As it is a WEBSITE and not an APP there is no way to navigate using it of course.

Toriaz
200 or more found
200 or more found
Posts: 212
Joined: 21 August 10 9:03 am
Location: Springwood, NSW

Re: GCA mobile website stopped working for me

Post by Toriaz » 22 December 11 8:48 am

Thanks, I'm testing the mobile site on my iphone at the moment. It's just given me a list of GCA caches near home, so I think it's working for me :D . This could come in very useful - I only use the groundspeak app to look up information & then transfer coordinates to my gps if necessary, so lack of navigation or logging won't worry me at all :D .

User avatar
pjmpjm
6000 or more caches found
6000 or more caches found
Posts: 864
Joined: 09 April 10 12:35 am
Twitter: Booroobin
Location: Blue Mountains
Contact:

geocaching.com.au/mobile web site

Post by pjmpjm » 22 December 11 11:23 am

CraigRat wrote: Theres a sub site at http://geocaching.com.au/mobile that can be used to VIEW cache data, logging is not working yet.
Thanks. I've got it now.

Post Reply