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New GCA accounts 
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
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Location: Blue Mountains
GCA Found: 217
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Post New GCA accounts
My sister (in Geeling) and also a friend (Blue Mountains) have GC user names and tried to start a GCA account using the same names but unable to get past the "code".


18 January 18 3:04 pm
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850 or more found!!!
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Joined: 23 August 04 3:17 pm
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Location: Launceston, TAS
GCA Found: 158
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Post Re: New GCA accounts
Were they signing up fomr a computer or a mobile device (ipad or whatnot)?
We've had the occasional user not be able to see the CAPTCHA code on mobile devices when signing up.


18 January 18 4:25 pm
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
Posts: 13
Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
My friend today was using my laptop at home. We could see the code and typed it in but then it came up with error. I checked with my sister and she said hers did the same thing.


18 January 18 4:30 pm
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Joined: 23 August 04 3:17 pm
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Post Re: New GCA accounts
the viagio0001 and teamashy accounts were awaiting activation from our volunteers (a manual process). They should be good to go now.

The error that you saw was not related (but I can see how it confused them). I'll have to see why that's occurring.


18 January 18 4:32 pm
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
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GCA Found: 217
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100 GCA Finds
Post Re: New GCA accounts
My sister is teamashy


18 January 18 4:35 pm
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
Posts: 13
Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
Ok i will get them to check.
Thanks


18 January 18 4:36 pm
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
Posts: 13
Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
I do GC caching with WaywardWoman. She has been trying to get in to her GA account that she hasnt used for a while so we can do both types when we are out caching. It wont let her log in to GA. She had a different email address and tried to change it but now she cant access it?


18 January 18 9:43 pm
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Joined: 23 August 04 3:17 pm
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Location: Launceston, TAS
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Post Re: New GCA accounts
Her account is active, if she has any issues please get her to log a ticket at http://geocaching.com.au/support

Thanks.


19 January 18 7:26 am
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Joined: 09 May 15 5:57 pm
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Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
Thanks i will let her know


19 January 18 7:31 am
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1850 or more caches found
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Joined: 09 May 15 5:57 pm
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Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
I have arrived with my sister teamashy in Canberra and will be here for the weekend. She is still not able to log on to her GA account. Could we please get help sorting this ASAP so we can do some GA caches while we are here. Thanks Sue


16 February 18 3:56 pm
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Post Re: New GCA accounts
What can she not do?
What page are you having difficulty getting to?
Username and password are case sensitive when you log in.
When you log in do you get an error message?
Is she using the website or an app?
If it's an app what app is she using?

My mobile number is in my GCA profile, txt me or call me to try and resolve.


16 February 18 4:10 pm
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
Posts: 13
Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
When she typed in her user name and password it came up with account not verified. She tried it again on her laptop when we got here and got the same message. We are out at the moment. We appreciate your reply and will contact you when we get back to the cabin later. Thanks Sue


16 February 18 4:51 pm
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1850 or more caches found
1850 or more caches found

Joined: 09 May 15 5:57 pm
Posts: 13
Location: Blue Mountains
GCA Found: 217
GCA Hidden: 15
100 GCA Finds
Post Re: New GCA accounts
All working now. Thanks caughtatwork.


16 February 18 8:37 pm
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