Reset password / Email

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Power_of_Six
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Reset password / Email

Post by Power_of_Six » 27 March 16 1:08 pm

Hi all, please help if you can. We have difficulty logging into geocaching.com.au, however we can log into the members area? We recently changed our ISP, email and bank details (due to c/card fraud). Our password is not recognised on the website. How can we change our login details to gain access to the site? :D :D :D

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CraigRat
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Re: Reset password / Email

Post by CraigRat » 27 March 16 1:43 pm

Power_of_Six wrote:Hi all, please help if you can. We have difficulty logging into geocaching.com.au, however we can log into the members area? We recently changed our ISP, email and bank details (due to c/card fraud). Our password is not recognised on the website. How can we change our login details to gain access to the site? :D :D :D
Usernames and passwords are case sensitive, the forums will let you log in as power_of_six, but the main site REQUIRES you log in as Power_of_Six

Try that.

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