Unable to login to main Geacache Australia webpage

[Davo1063]

I am able to login to this forum but not the main web page - Help!

[caughtatwork]

When you log into the forum your name is not case sensitive.
When you log into the main site you name is case sensitive.

Log in with Davo1063 (capital D) and see what happens.

[Team Mooo]

I keep getting a message saying that my email address isn't validated. I've never received an email asking me to validate it so I'm not sure how I'm supposed to do that.

Seriously this is the most ridiculous process for registering an account. It's so confusing and all over the place!

[caughtatwork]

Our registration process is the way it is to keep spambots at bay. We delete around 120 spambot signups a day. This is only low in part because we ask new members to jump through a hoop or two. If we turned that off we would be inundated with spambots which would make members even more unhappy.

Now on to your issue. I have resent your welcome email. The email protocol is not a guaranteed delivery protocol, so your original mail may have gone missing. If the resend of the email does not work, please post back here with the detail of what the error message is and I'll look into it some more.

Please also check that you are not receiving the validation from geocaching.com as opposed to geocaching.com.au as they are different sites not affiliated with each other.

[dragons and bears]

Greetings, Like others, I am able to log in to this site but no onto the main web pages. A far as I know, I don't have uppercase/lowercase changes. Thanks for any help

[caughtatwork]

Greetings, Like others, I am able to log in to this site but no onto the main web pages. A far as I know, I don't have uppercase/lowercase changes. Thanks for any help

What, if any, error message do you get?

[dragons and bears]

Thanks for the reply. Again this evening I have been able to log onto the forum, but trying to log onto the main site gets the following error message
Sorry, that username/password isn't on file OR your account has not been activated yet.

I suspect the account is not activated, as although I went through the steps to apply for activation, I have checked back and can't seem to find a reply email with the activation link. Should I try to go through that proceedure again?

thanks for the help

[CraigRat]

If you can post here you are activated

Without revealing your password, does it have any special characters in it like =+$#& ?

[dragons and bears]

Hi,

yes i'm afraid that it does

[CraigRat]

Thought so.

Easiest solution is to change your password by following the procedure here: http://wiki.geocaching.com.au/wiki/Chan ... r_password

Sorry for the inconvenience, it only crops up occasionally

[dragons and bears]

Thought so.

Easiest solution is to change your password by following the procedure here: http://wiki.geocaching.com.au/wiki/Chan ... r_password

Sorry for the inconvenience, it only crops up occasionally

Eureka, it worked. Thanks so much for the help. Great to have helpful friendly Guru's around!!

peter

[pjmpjm]

Eureka, it worked. Thanks so much for the help. Great to have helpful friendly Guru's around!! peter

I just love these happy endings!

[dragons and bears]

These days some sites demand non alphanumerics, others don' want them. Who can tell? At least the happy ending. Can now enter main site and log finds etc. Great helpful community though. Thanks again.